Customers send back the wrong item, an empty case or half a set — and Amazon puts it back on your books. Snap a few photos: we find what’s wrong and write the Seller Support dispute for you in under a minute.
FBA Return Dispute — Charging Cable and Guide Combs Missing — LPNR8K2M4QX7T
I am writing to dispute an incorrect FBA return I received…
The problem
Each one is worth a few dollars — so disputing by hand isn’t worth your time. Finding the photos, copying the LPN, Shipment ID, VRET and RA# from the slip, writing the case in the right words: 15 minutes, every time. Most sellers just eat the loss.
Our estimate: finding photos, copying IDs from the slip and writing the case vs. uploading, checking and pasting.
Real returns, real numbers
We built Return Disputes for our own FBA store first. Open a box of returned units and you’ll find caps and cases gone, sets with pieces missing and products that were never yours — each one a claim Amazon should pay.
Check your next box freeNone of these units could be resold as new. Every one is a reimbursement claim most sellers never file.
How it works
Photos of the product, the LPN sticker and Amazon’s return slip. Straight from your phone — HEIC works.
AI reads the LPN, Shipment ID, VRET and RA#, compares what came back with what should be in the box, and names the problem.
A clean Seller Support dispute in Amazon’s language plus a photo ZIP. You file it in Seller Central — it takes a minute.
Forward Amazon’s emails: the case number and the decision — reimbursed, denied or needs info — land on the case automatically.
Two minutes of your time. Everything else happens on its own.
No card required
What it catches
Every unit is checked against the contents you set for that product — so “not ours” and “not all there” never slip through.
A different brand, a knock-off, or your box with someone else’s product inside.
Wrong item returned — another brand’s item received instead
Pieces missing from kits and bundles, counted against the contents you define.
Incomplete set returned — 2 of 12 items missing (2 makeup brushes)
Storage case, pouch, protective cap or accessories kept by the customer.
Storage case is missing
Bent, chipped or broken — added to the dispute so the unit isn’t resold as new.
…, Item Damaged — returned with a bent tip
No more typing IDs
Anything the AI isn’t sure about is highlighted for a quick check.
The output
Every ID Amazon needs, the expected contents versus what actually arrived, and a clear request. Written in English for every marketplace, ready to paste.
FBA Return Dispute — Charging Cable and Guide Combs Missing — LPNR8K2M4QX7T I am writing to dispute an incorrect FBA return I received. LPN: LPNR8K2M4QX7T ASIN: B0C7XK2P9M Shipment ID: 518203947261830 VRET ID: VRET4830916257204 RA#: QW3M7-tRk8Vn2pLx-CHA1-1 Removal Order ID: tRk8Vn2pLx Process Date: June 21, 2026 Description of issue: Charging cable and guide combs are missing. The Cordless Hair Clipper Kit includes 1 clipper, 1 USB-C charging cable and 4 guide combs. The clipper was returned without the charging cable and without the guide combs. Please investigate and reimburse accordingly.
Savings calculator
Move the sliders to your numbers. We pick the cheapest plan-and-pack mix for your volume.
Assumes every dispute is approved and 15 minutes to prepare one by hand. Amazon decides each case — your results will vary.
Everything included
Upload from your phone or drag a folder in. Several LPNs in one upload are split automatically.
Import FBA products from Amazon and mark what belongs in each box — main item, set pieces, case, cap, accessories.
Case numbers, reimbursements, denials and requests for info are read from Seller Support emails you forward.
Amazon’s reimbursements report confirms what was paid and matches it to your tickets.
Several bad units from the same removal shipment go into one combined dispute.
US, Canada, Mexico, UK, EU, Japan and Australia through the official Selling Partner API.
We never sign in to Seller Central or submit anything for you. You review and file every case.
Amazon access goes through the official Selling Partner API with read-only data; tokens are encrypted at rest.
Photos and Amazon data are used only to run the service — never sold and never used to train AI models.
Why sellers switch
| Do nothing | Dispute by hand | Return Disputes | |
|---|---|---|---|
| Money back for bad returns | |||
| Your time per return | 0 min | ~15 min | ~1 min |
| Reads IDs from the slip & sticker | |||
| Checks contents against your catalog | By eye | ||
| Case number & decision tracked | Spreadsheet | ||
| Cost per return | Lost unit | Your time | From $0.80 |
Pricing
Try 3 returns free, then pick a plan. One credit = one returned unit analyzed. Need more in a busy month? Top up with a pack.
$1.56 per return
$1.24 per return
$0.80 per return
Credit packs add returns to any active plan.
Not happy with your first month? Tell us within 30 days of your first payment and we’ll refund it in full.
One credit is used for each returned unit (LPN) analyzed, including units where it turns out there's nothing to dispute. A plan is required; credit packs top up an active plan. Credits are valid for one month: plan credits expire at the end of each billing period, pack and trial credits 30 days after they're added. First subscription payment: 30-day money-back guarantee.
FAQ
Yes — Return Disputes never signs in to Seller Central and never files anything on your behalf. It reads your data through Amazon’s official Selling Partner API (read-only) and prepares the text; you submit the case yourself. You stay responsible for following Amazon’s policies.
No, and that’s deliberate. You paste the ready ticket into Seller Central (Get Support → FBA Returns → Reimbursement) and attach the photo ZIP. After that, forwarded Amazon emails update the case for you.
One credit analyzes one returned unit (one LPN). Tickets, Amazon email updates and catalog sync are free. One credit is used for each returned unit (LPN) analyzed, including units where it turns out there's nothing to dispute. A plan is required; credit packs top up an active plan. Credits are valid for one month: plan credits expire at the end of each billing period, pack and trial credits 30 days after they're added. First subscription payment: 30-day money-back guarantee.
After the free returns, yes — a monthly plan gives you your credits for the month. Credit packs are top-ups for busy months and work with any active plan.
Yes. If you're not satisfied, ask within 30 days of your first subscription payment and we'll refund it in full.
The analysis still uses a credit — the work was done. If an analysis fails (unreadable photos, no LPN found), no credit is used.
1–4 shots of the product, the LPN sticker and Amazon’s return slip (vendor return sheet). The outer box label helps but is optional. JPEG, PNG and HEIC are all fine.
It reads LPN stickers and return slips and spots wrong brands and missing parts, but it isn’t perfect — it can misread a crumpled label or confuse near-identical pieces. That’s why every result is shown for a quick check before you create the ticket.
Yes. Plans renew monthly and cancel at the end of the paid period from the billing portal. Credit packs are one-time top-ups.
Try it on your next removal shipment — 3 returns free, no card required, and a 30-day money-back guarantee when you subscribe.
Start free — 3 returns